Frequently Asked Questions

What type of cleaning services do you offer?

Crystal Bond Cleaning offers a range of professional cleaning services, including bond cleaning, commercial cleaning, office cleaning, carpet cleaning and window cleaning services.

Do you provide free quotes?

Yes we do. Just visit our website and fill out a form or alternatively you can contact us with your requirements at crystalbondcleaning@gmail.com or for instant information call 0410808276

Do you offer services during the weekend?

We operate 7 days a week, ensuring our services are available to you even on the weekend.

Are your cleaners qualified and insured?

Our cleaners are professional cleaners who hold a Blue Card and public liability insurance providing you with a peace of mind of knowing that you are completely covered should anything go wrong.

What is covered in my bond clean?

Once we receive a booking request and with your permission we request an exit report form directly from your property manager ensuring that everything is ticked off to the highest standard. If anything was missed we then return at no cost to you within 72 hours until the job has been completed providing you with the peace of mind of our Cleaning Bond Back guarantee.

How do I make a booking?

To secure a booking we require a 25% deposit, which can be made via Stripe, or a Direct Deposit to our bank account. A Direct Deposit payment needs to clear in our account 24 hours before the date of the booking.

Can other cleaning services be arranged for the same time?

Yes, we provide external window cleaning, patio cleaning, carpet cleaning, oven cleaning, deep wall scratches removal, minor repairs and rubbish removal at extra cost.  If you desire additional services kindly make the request when scheduling your appointment.

Do you service my area?

Crystal Bond Cleaning is based in Benowa on the Gold coast and covers all areas in a 80km radius from Tweed to Brisbane 7 days a week.